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Frequently Asked Questions
Learn more about Beacon Home Care with these FAQ’s
The Beacon Home Care Difference
Quality Care
At Beacon Home Care, the health, happiness, privacy, comfort, and safety of our clients are our top priorities. Making life brighter is what Beacon Home Care is all about.
Locally Owned
Locally owned, we are proud to serve the Bay Area where our employees live and work. We serve Alameda, Contra Costa, Solano, Santa Clara, San Mateo, and San Francisco Counties.
Dignity & Respect
Celebrating the diverse culture that makes the Bay Area one of the best places to live, our staff provides culturally sensitive care for our clients who call the Bay Area home. We are committed to treating every Care Client with empathy, compassion, and respect.
Peace of Mind
Beacon Home Care offers a broad range of services to lift-up the mind, body, and spirit of adults who are aging; or anyone who is chronically ill, recovering from surgery, or disabled. We provide peace of mind and much-needed relief to family members in need of assistance.
Vital Support
We support the activities of daily living (ADLs), including bathing, assistance with mobility and meal preparation, as well as giving medication reminders. We offer a full range of home care services to make life easier and more joyful, including dementia care and transportation services.
Comforts of Home
Honoring their wish to age in place, it takes a village. Working closely with our community, insurance partners and physicians, we help your loved one live independently in their own home.
Reliable Care
Flexibility is one of the greatest benefits of working with Beacon Home Care. Whether it’s one hour or 24/7 care, we can provide the assistance you need.
Professionalism
From our first-in-class caregivers providing your loved ones with essential services to our administrative teams ensuring fast and personalized customer service, Beacon Home Care provides high-quality care at home so your loved on can maintain their independence.
See What Our Client’s Are Saying About Us
“I was very impressed with the caring and commitment of your staff for my client James P. He enjoyed their care and companionship. James is doing much better because of all your staff efforts. Please give them all my kindest regards and thank you!” – Suzanne D., LFMT
“I would like to send thanks and appreciation to you and BHC for providing excellent professional service to my family during the most crucial health problems. Your helpers are giving personalized care on unconditional demands and following up by regular phone calls. I highly recommend BHC to anyone.” – Kim & Jerry O.
“Thank you for going the extra mile to help our mom during her illness. We really appreciate all that you have done to better the quality of her life. You are a very kind person. You have a heart of gold!!” – The Scott Family
“In summary, we would not hesitate to recommend Mary as a caregiver, especially when it comes to caring for a person with dementia and the particular problems that those patients present. Her ability to solve problems will make her a valuable asset to your company.” – Paul M.
“Thank you for working with us repeatedly and arranging care quickly when matters became urgent. Despite Gary’s passing so quickly that we only used your services for just a day, we appreciated your wise counsel, patience, and compassion. We will recall our experience with you with gratitude.” – Evelyn G. (onbehalf of the family of Gary G.)
“Shaun Charles is a great resource at Beacon. He has provided rides for patients from their homes to various hospital locations including from Berkeley to Stanford at short notice. He’s great at customer service and prices are very reasonable. I think the cancer center in Berkeley will continue using him as a valuable resource.” – Chelsea H.
“The caregivers are compassionate and they anticipate my needs. They are extra patient with me. It sure is nice to have them around. They are like family to us. I highly recommend them.” – Eleanor G.
“For the past several months I have been privileged to have Carmina take care of me (a recently broken hip/ surgery patient) in a most knowledgeable and considerate way. You are to be congratulated in having such an outstanding employee. It will be my pleasure to recommend your service to anyone needing such care. “ – M. Jane D
“Carmina has been an angel to my mom!” – Don O.
“I will highly recommend this health care agency. Their pricing was reasonable, staff were highly skilled and loving and they deliver their services on time. Above all, you can talk directly to the owner, Shaun Charles, which is very important because all our needs were urgent at that time. More power to your agency!” – George B.
“I already miss you both very much. I always felt I could call on you about anything and that you were near by. Alyssia was so good to me. She did everything I asked and I enjoyed her company. I will probably be calling you for help again soon.” – Love, Margo
“Cecilia, I appreciate the loving care your staff (& you) gave to Lea. I want to give special thanks to Lalaine. She was so calm & reassuring. She is the ultimate professional and I am so happy to have worked with her.” – Elaine T.
“Shaun the owner, is about as dedicated as you will find. He is incredibly generous with his time, efforts and remains calm and friendly no matter the challenge… I’m forever grateful for his tremendous efforts and commitment to us. I can not recommend this company highly enough!” – Laurie S.
“We’d [also] like to thank you for sending outstanding caregivers to look after our mom and dad. We are very fortunate and thankful for Mercy’s tireless efforts caring for our parents, most especially mom. She went beyond her duties and even took care of the rest of the family.” – Michelle V & Family